Our Terms & Conditions
– Driven rates quoted are subject to any fuel, tolls or oil used unless previously agreed.
– Vehicles cancelled or aborted on day of collection/delivery or after 3 pm the previous working day will be charged at the full rate.
– Any costs incurred in the event of a vehicle breakdown, including recovery will be charged at cost price. All vehicles requiring out of hours recovery will be recovered to destination.
– Please inform us of any special instructions, telephone numbers or contacts to use in the event of a breakdown of one of your vehicles. Supplying these should minimise your costs as otherwise a national recovery operator will be used.
– No responsibility will be accepted by Prime Vehicle Logistics or their drivers for damage that cannot be attributable to negligence i.e. punctures, windscreen chips, stone chips and any other damage that is not directly caused by our drivers
– Prime Vehicle Logistics will not pay for minor missed appraisal damage (small scratches, minor dents etc) where the vehicle was wet, dirty, frosty or in dark conditions on collection
– During our period of responsibility, all vehicles are covered by our fully comprehensive road policy, a copy is available on request, Prime Vehicle Logistics will not provide hire cars, replacement vehicles, consequential loss or compensation whilst the vehicle is being repaired.
– Delivery schedules. Whilst every effort is made to keep to promised dates, times etc Prime Vehicle Logistics will not be held responsible for late or failed collections or deliveries caused by circumstances beyond our control, i.e. road works, traffic accidents, breakdowns, industrial action or adverse weather conditions etc.
Payment Terms
Non Credit Accounts - payment prior to collection/delivery.
